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📦 INDUSTRY SOLUTION

The Ultimate E-Commerce & Delivery Software

Optimize delivery routes in real-time and provide customers with live GPS tracking links.

📦

E-Commerce & Delivery Workspace

System Online

Dynamic route optimization
Proof of delivery capture
Live customer tracking links

Purpose-built for E-Commerce & Delivery

We don't believe in one-size-fits-all. Here are the core modules designed specifically to solve your daily bottlenecks.

Fleet Tracking

See where your team is on a live map, down to the exact street.

Live AI Dispatching

Automate your entire routing process with our smart AI engine.

Developer API

Connect SerDeck to any existing ERP or accounting software.

The Cost of Sticking to the Status Quo

Here is exactly what changes when you implement SerDeck for e-commerce & delivery.

✕

The Old Way

  • 1

    Jumping between spreadsheets, WhatsApp, and clunky legacy software to find information.

  • 2

    Zero visibility into real-time profitability or technician location.

  • 3

    Manual data entry leading to lost invoices and delayed payments.

With SerDeck

  • 1

    A single, unified dashboard combining Fleet Tracking and Live AI Dispatching.

  • 2

    100% real-time visibility. Dynamic route optimization

  • 3

    Automated workflows. Proof of delivery capture

32%
Increase in Billable Hours
14hrs
Admin Time Saved / Week
< 2d
Faster Invoice Payments
100%
Cloud Data Sync Accuracy

How SerDeck transforms your daily operations

Stop switching between 5 different apps. SerDeck is a unified, real-world platform that handles the entire lifecycle of your service operations seamlessly.

1

Real-Time Fleet Oversight

Monitor your entire fleet's movement on a live GPS map. Identify bottlenecks, track fuel usage, and give customers accurate ETAs.

2

Intelligent Scheduling & Dispatch

Our AI-driven calendar looks at technician availability, skill sets, and live traffic to assign the right person instantly. Drag, drop, done.

3

Custom ERP Integrations

Use our robust GraphQL API to push and pull data. Trigger webhooks when a job finishes to update your legacy on-premise systems automatically.

Dashboard workflow

Build Custom Automations for E-Commerce & Delivery

Because every business is different. Connect SerDeck to n8n / Zapier or Zapier and create rules specific to your exact workflows.

IF (Trigger)
Client submits web request
THEN (Action)
Auto-generate quote, create client profile, and schedule initial site visit
Integrates natively with n8n • Make.com • Zapier • GraphQL

"Since switching to SerDeck for our e-commerce & delivery needs, we've cut our admin time in half and scaled revenue by 30%."

A
Alex M.
Director of Operations

Calculate Your ROI

See how much time and money you can save every month by automating dispatch, invoicing, and data entry.

Number of Field Technicians10
Avg. Technician Hourly Rate$45/hr
Potential Monthly Savings
$2.700
By eliminating 60 hours of admin waste.
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Answers to your real questions

No marketing fluff. Just straight answers about what SerDeck can and cannot do.

Does the fleet tracking drain the driver's phone battery?

No. Our driver app uses an optimized background-location algorithm that batches GPS pings to preserve battery life while maintaining high accuracy.

Can the AI dispatcher handle emergency priority jobs?

Yes. The system automatically highlights emergency SLA jobs, pauses standard lower-priority tasks, and recalculates the fastest route for the nearest qualified technician.

Is there documentation available for my development team?

Yes, we provide an extensive, interactive GraphQL playground and Webhook documentation covering every single endpoint in the system.

What if I need features outside of E-Commerce & Delivery?

SerDeck is built on a modular architecture containing over 28 premium modules. If your business expands and you suddenly need new capabilities, you can activate those modules instantly from your dashboard without changing platforms.

Ready to upgrade your operations?

Join thousands of companies using SerDeck to dispatch faster, manage assets smarter, and scale without chaos.

Build your Custom Plan